Policies

My Rio Condo Deposit & Booking Policies

To hold your reservation we require a non-refundable thirty per-cent (30%) deposit of the total rents for each apartment. No reservations are guaranteed until you have completed the secure online reservation process. Any changes to reservations after the Initial Deposit has been paid will be subject to a one-time US$100 administrative processing charge, providing that the change can be made as requested.  My Rio Condo makes no guarantee that changes to your itinerary after payment of your Initial Deposit can or will be made and reminds you that the 30% Initial Deposit is non-refundable. The balance for your reservation is due forty-five (45) days prior to arrival.  If you cancel for any reason whatsoever after your final payment has been made you agree to forfeit all rents prepaid except for any nights we are able to re-rent the apartment. We reserve the right to re-rent the apartment for less than the amount you agreed to pay and will refund only the amount we are able to recover. No exceptions to this policy will be made for any reason. You are hereby advised by My Rio Condo to obtain travel insurance coverage.

At My Rio Condo we pride ourselves on maintaining a professional and welcoming environment. That is why we will always have one of our personal representatives in Rio personally let you into your apartment. All guests are required to complete a checklist of apartment condition and Receipt of Possession when they arrive.

My Rio Condo Online Privacy Policy Statement:

Our Commitment to Online Security: 
Physical, electronic and managerial procedures have been employed by My Rio Condo to safeguard the security and integrity of personal information. Billing information is encrypted whenever transmitted or received online. Personal information is accessible only by management and/or staff designated to handle reservations.  Our offices are located in Honolulu, Hawaii, USA.

Collection of Personal Information Online: 
It is the policy of My Rio Condo NOT to collect and transmit sensitive personal and financial information online. We strongly encourage all our guests to contact us via phone for the transmission of personal and financial information. Contact us at (215)847-2397  ••info@myriocondo.com

Email links for requesting information are located on our site only for the purpose of requesting basic and non-confidential information such as availability dates and rate information. These links are NOT secure. Guests who transmit personal and financial information to My Rio Condo via our online email links are doing so at their own risk. My Rio Condo shall not be responsible for any information that is compromised when a guest transmits it to us via our online email links or facsimile.

Automatic Payment Updates: 
My Rio Condo uses bookkeeping software that may automatically notify our guests when their payments are due and allow them to connect to a secure site administered by Verisign and/or Rental Avenue to complete their payment. Information provided through this connection are guaranteed secure and encrypted by Verisign and/or Rental Avenue. To learn more about Verisign please visit their site at www.verisign.com.  You can find Rental Avenue atwww.rentalvenue.com.

Collection of Personal Information Offline: 
Personal and financial information collected by My Rio Condo is kept secure in our database protected by firewall technology. Physical personal and financial information is retained only until after your reservation is completed and is then shredded. Access to this information is limited strictly to management and the information is retained in locking cabinets.

Computer Tracking & Cookies: 
Our web site is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to our guests. This information is used strictly for internal purposes and is never shared with any other companies or entities.

Links to Third Parties 
Our site contains hyperlinks to websites operated by third parties. My Rio Condo does not control such websites and will not be responsible for their content or for any breach of contract or any intentional or negligent action on the part of such third parties, which results in any loss, damage, delay or injury to you or your companions. My Rio Condo is not responsible for the accuracy of opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by My Rio Condo. Inclusion of any linked websites on our site does not imply or constitute approval or endorsement of the linked website by My Rio Condo. If you decide to leave our website to access these third party sites, you do so at your own risk. All rules, policies (including privacy policies) and operating procedures of websites operated by third parties will apply to you while on such sites. My Rio Condo is not responsible for information provided by you to third parties.

Travel/Booking Agent Commissions

My Rio Condo offers commissions to travel agencies or other businesses that secure reservations on our behalf. A standard 10% commission is paid to all travel agencies and/or booking agents who secure our apartments. For more information on our commission policy or to sign up to represent our properties, please contact us anytime at (215)847-2397  ••info@myriocondo.com.

Current weather

Rio De Janeiro

  • Scattered clouds
  • Temperature: 77 °F
  • Wind: South-Southeast, 13 km/h
  • Pressure: 1023 hPa
  • Rel. Humidity: 74 %
  • Visibility: 10 km
Reported on:
Mon, 06/26/2017 - 21:30

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